We're here to help you every step of the way
From initial setup to advanced configuration — our team is ready to help you get the most out of DearERP.
How to reach us
Knowledge Base
Documentation, video tutorials, and FAQs covering setup, configuration, and AI features.
Live Chat
Real-time assistance from AI and human specialists directly within the platform.
Email Support
Reach us at support@dearerp.com. We respond within 24 business hours.
Ticket System
Submit and track support tickets from your dashboard for complex issues.
Priority Support
Business and Agency plan subscribers get faster response times and direct engineer access.
Common help topics
Odoo instance connection and syncing
AI chat commands and automation
Custom feature creation
Billing and account questions
Migration and deployment
Third-party integrations
Support hours: Monday–Friday 9 AM–7 PM (GMT +5) · Email-only on weekends