We’re Here to Help You Every Step of the Way
At DearERP, we’re committed to ensuring you get the most out of your AI-powered Odoo experience. Whether you’re setting up your first automation, customizing modules, or troubleshooting advanced configurations, our support team is ready to guide you.
How We Support You
1. Knowledge Base
Access detailed documentation, video tutorials, and FAQs that cover everything from initial setup to advanced AI features.
2. Live Chat Assistance
Get instant help directly inside the platform. Our AI assistant and human support specialists are available to resolve technical or configuration issues in real time.
3. Email Support
Need personalized assistance? Send us your issue at support@dearerp.com, and our experts will respond within 24 hours on business days.
4. Ticket System
For complex queries, create a support ticket through your dashboard. Track progress, add details, and receive timely updates from our technical team.
5. Priority Support
(for Premium Plans)
Business and Agency plan users enjoy priority response, direct engineer access, and proactive monitoring for faster issue resolution.
Common Topics We Help With
• Connecting and syncing Odoo instances
• AI chat commands and automation setup
• Custom feature creation and modification
• Credit usage, billing, and account questions
• Migration or deployment troubleshooting
• Integration with external tools and APIs
Community Forum
Join the DearERP Community to connect with other users, share tips, and discover creative ways to leverage AI automation in your Odoo projects.
Support Hours
Monday – Friday: 9:00 AM – 7:00 PM (GMT +5)
Saturday – Sunday: Email support only
Experience the Power of AI for Odoo
- Automate your first Odoo task with DearERP.